If the Exchange account is connected to Outlook via another protocol (IMAP, POP, etc), our add-in won't work. These Exchange accounts have to be connected to Outlook via the default protocol (MAPI over HTTP).Our new add-in only works for Exchange accounts.We do not support hybrid Microsoft Exchange Servers.Inova Classic for Outlook add-in is not supported on shared mailboxes.Please refer to the table provided in the following Microsoft article to find out which browser will be used in your situation: Browsers used by Office Add-ins. Therefore, the creation of a new object while pushing an email will not be available until they update their Operating System and/or email client to a higher version. For those users, the "Create" button will not appear. The choice of browser used is made automatically according to the Operating System and the Office version installed on the user's computer.Ĭonsequently, for users whose system is not up to date, the browser used may be Internet Explorer 11. * Our Add-in uses embedded browser control and a JavaScript engine for its operation and both are supplied by one of the browsers installed on the user's computer. Latest version of the three primary update channels (Current/Monthly Enterprise/Semi-Annual Enterprise)
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